At Bierzoo Ponferrada Veterinary Hospital, we’ve been awarded CAT FRIENDLY GOLD certification. Our Veterinary Clinics Bierzoo Bembibre and Bierzoo Cacabelos have received CAT FRIENDLY SILVER certification. These accreditations were granted by the organisation International Cat Care | For the love of cats (icatcare.org). This recognition accredits us as a leading centre for feline care and welfare, ensuring an environment precisely tailored to their needs.
The Cat Friendly Clinic programme, spearheaded by the International Society of Feline Medicine (ISFM), aims to enhance the experience of cats in veterinary clinics, significantly reducing their stress and making their visits to the vet much easier for both cats and their owners.
What does Gold Certification mean for you and your cat?
Our Gold level accreditation guarantees your cat’s well-being at every step of their visit:
A Suitable Environment from Arrival:
- We feature a separate and exclusive waiting room for cats, ensuring no stressful contact with dogs or other animals.
- We provide blankets to cover carriers, offering a secure refuge and minimising visibility of strangers.
- We facilitate elevated spaces where carriers can be kept off the floor, a position many cats prefer for added security.
Hospitalisation Designed for Cats:
- Should your cat require hospitalisation, we offer an independent hospitalisation ward, solely for felines.
- Our cages are larger and comply with stringent welfare standards, allowing your cat to feel comfortable during their stay.
Personalised and Unhurried Consultations:
- We provide a consultation/examination room specifically for cats, free from the scents of other animals and designed for their tranquillity.
- Our appointments have a minimum duration of 15 minutes, with even more time allocated for ill, elderly, anxious cats, or for behavioural consultations and complex cases.
Exclusive and Secure Operating Theatre:
- We have a separate operating theatre dedicated solely to feline surgical procedures, ensuring a sterile and calm environment for surgery.
Cat-Specific Equipment:
- We possess equipment adapted to feline needs, including advanced laboratory technology and diagnostic tools, enabling us to provide the best possible care.
What does Silver Certification mean for you and your cat?
Our Silver certificaction ensures thoughtful care, tailored to your cat’s needs:
A Feline-Friendly Environment from Arrival
- We have a separate, exclusive waiting room for cats, ensuring no stressful contact with dogs or other animals.
- We provide blankets to cover carriers, offering a secure refuge and minimising visibility of strangers.
- We offer spaces to keep carriers off the floor.
Separate Hospitalisation Areas
- Should your cat require hospitalisation, we have dedicated ward areas where cats and dogs are kept separately, thus avoiding unnecessary stress.
- Our cages meet or exceed minimum size requirements, ensuring your cat has adequate space for their comfort during their stay.
Comfortable Consultations
- We offer a safe, secure, and well-equipped consultation/examination room.
- Our appointments are a minimum of 10 minutes long, and we dedicate even more time to sick, elderly, or anxious cats, as well as for behaviour consultations and complex cases.
Facilities
- We have the necessary facilities to anaesthetise cats, if required for any procedure.
Cat-Specific Equipment
- We have additional cat-friendly equipment, including tools for dental care, allowing us to address a wider range of medical needs.